The following terms and conditions will apply if you subscribe to the HydraDNS's Privacy Service:

Regarding to the domain name you registered, the registration date and expiry date will appear as it is registered, however, the contact details of registrant, technical, administrative and billing will appear different information HydraDNS provides. However, in HydraDNS site, you can see the contact details you registered when you purchase the domain name.

You understand and agree that the Registrant and Contact information that you have provided will be kept on file. You further agree and warrant that you will ensure that the Whois information is truee, accurate and up to date.

You will retain complete control over the domain name and its registration records.

The Whois Privacy Service may be used with both new and existing domain name registrations. You may use the Whois Privacy Service with respect to a domain name that has been transferred but it will only commence after the transfer has been completed.

We will send all obligatory renewal and transfer related messages to the Contacts you have designated.

Communications Forwarding

Communications received with respect to a particular domain name registration will be handled as follows: (i) We will forward to you or a Contact all correspondence received by registered mail or traceable courier. This information may be opened, scanned and emailed to you or your Contact. Regular postal mail will be discarded or returned to sender at our discretion. (ii) Email correspondence will be forwarded, only if submitted via the HydraDNS website, to the address as it appears in HydraDNS records. (iii) A vlice mail message will advise all callers that inbound messages will not be accepted; calls will be directed to the HydraDNS web site where written messages will be forwarded according to your instructions. (iv) We will only be responsible for forwarding communications where our details have appeared in the whois and when your Whois Information is accurate, complete and up to date.

Right to Suspend and Disable

We shall have the right, at our sole discretion and without liability to you or any of your Contacts, suspend or cancel your domain name and to reveal Registrant and Contact Whois Information in certain circumstances, including but not limited to the following: (i) when required by law; (ii) in the good faith belief that disclosure is necessary to further determination of an alleged breach of a law; (iii) to comply with a legal process served upon HydraDNS; (iv) to resolve any and all third party claims including but not limited to ICANN's or a Registry's dispute resolution policy; (v) to avoid financial loss or legal liability; (vi) if we believe that you or one of your Contacts is using the Whois Privacy Service to conceal involvement with illegal, illicit, objectionable or harmful activities; or (vii) to transmit SPAM, viruses, worms or other harmful computer programs.

You understand and agree that, in the event that we receive a formal complaint, notice of claim or UDRP, that we will have the right to disable the Whois Privacy Service pending final disposition of the matter.

Abuse

To report abuse of a domain name using the HydraDNS service, or to report infringements of rights of trademarks or other rights of third parties, please contact privacy@hydradns.com.

Support

General technical support is available via e-mail. For support, please email help@hydradns.com.